EVENT CANCELLATION, DAMAGE AND WEATHER  WAIVER ("CDW").  CDW is a limited wavier to help protect against cost, loss and damages to AEG equipment and services for weather or any reason except intentional abuse, negligence or default and also limits costs should the event contract need to be cancelled a few days before setup begins. The waiver is not liability insurance and does not protect the assets of others or against injury to others. The waiver also provides the ability to CASHOUT (sell) a future event E-CREDIT or E-CERTIFICATE to AEG to receive cash back.

Two options exist: The FULL CDW waiver and the LIMITED CDW waiver.

The FULL CDW provides the most inclusive benefits must be purchased 20-days or more before the EVENT START DATE but pricing is lower if purchased more than 45-days in advance.

The LIMITED CDW provides CASHOUT benefits only and must be purchased within 30-days AFTER the EVENT START DATE. CDW purchases made less than 20-days before the EVENT START DATE are LIMITED CDW only.

The cost of either CDW option is the same, varies with contract size and can be found near the bottom of your Event Order (EO) contract. CDW cost cannot be decreased or cancelled once purchased, although cost will increase if your EO later increases.

FULL WAIVER BENEFITS.

The CANCELLATION benefit is limited and provides protection against event cancellation for any reason prior to 72-hours before the TURN-OVER TIME shown on your contract or BEFORE setup begins, whichever is earlier. Outside this period, the unused portion of the rental "taxable basis", less any offsets, as shown in your event order is adjustable by ECREDIT only. Non-refundable and non-adjustable costs include: (a) labor expended, (b) the MAINTENANCE BASIS of the rental, (c) DELIVERY costs, (d) custom items, (e) insurance and wavier costs, and (f)  purchases. For refundable or adjustable items a 20% deductible (or cancellation cost) applies. No reason is required when the waiver is in effect.

The DAMAGE and WEATHER benefits protect against loss and damages to AEG equipment while in use. It waives portions of the costs associated with damage, theft and loss to AEG equipment during USER’s rental provided damage is not due to the intentional act,  negligence or failure of DUE DILIGENCE of USER, AGENT(s) of USER or USER's PARTICIPANTS.  Because equipment replacement costs are up to 12-times the daily rental, CDW purchase is highly recommended, but still optional. By purchasing the CDW, loss and damages are capped at 20% (expended costs such as insurance and contract prep are excluded). But only the first loss of an item during a rental period is covered and the waiver expires on the original (unextended) rental end date. CDW can be extended if a contract rental period is extended, however, this is not automatic and it not part of the extended rental fee. CDW waiver extensions must be shown as a separate contract line item in the revised (extended) contract.

CASHOUT OPTION. No deductible applies to the CASHOUT amount when the FULL CDW is in effect, but the 20% deductible on items covered does apply. A 20% deductible applies to the CASHOUT amount when only the LIMITED CDW is in effect. To be eligible for CASHOUT the items for which an E-CREDIT or E-CERTIFICATE was issued must have been covered when CDW was purchased or have later been added to it (additional cost).

SINGLE CLAIM ALLOWED. Only one damage or weather claim is allowed per CDW purchase. The purchase of a second CDW is needed to maintain coverage on long term rentals once a claim is made.

Without CDW: USER is solely responsible for all costs to AEG assets for any reason, including but not limited to: weather, theft, vandalism, misuse, act of God, disease, government action, terrorism and emergency. USER is always responsible for returning PROPERTY in same condition as delivered regardless of use, delay, additional use or any other reason. USER's account must be timely paid to use the waiver and the waiver shall be void in case of USER DEFAULT. There is no coverage: (a) on any USER PROPERTY used in, with or on AEG's PROPERTY; (b) on ESITE or PARTICIPANTS and (c) on or for consequential, subsequent or liability damages. Claims must be submitted in writing within 20 days of occurrence.

SELECT EVENT SERVICE provides pre-selection of only the best items in inventory with special cleaning, touch-up and detailing so the best possible presentation, as close as possible to new, is made. Normal rental inventory is maintained in good condition, however, it is used and only the viewable end product is typically considered.

A PRE-EVENT SITE INSPECTION VISIT provides assistance to determine the specific needs of your event site. This is important when landscaping, level, available space, utilities and other conditions may impact potential use. Seeing the actual site can also give designers the opportunity to imagine everything possible for it. A PRE-ORDER SS REVIEW assists in determining the structural and safety needs for an event. This is important when special or prolonged use is anticipated.

EXCLUDED CLAIMS include those for which the user or injured party is determined responsible such as intentional dangerous acts, willful misconduct and acts not in compliance with safe use policy or posted signage. We recommend a RELEASE SIGN be posted at all entrances and/or a RELEASE WAIVER be signed by all participants of ride, game, cooking and higher risk activities. Excess claims would be those exceeding the policy limits. Policy limits are set high so that excess claims are not a significant possibility.

All CDW claims MUST be submitted in writing within 20 days of claim or cancellation using
the CDW CLAIM form that can be downloaded at:  policy-cdw_claim.shtml.