This POLICY-PAY is part of and attached to the EVENT
ORDER between the PARTIES and is in addition to and
not in lieu of any other terms or conditions. Definitions of
terms used herein are as provided in the T/C’s. |
EASY PAYMENT
TERMS & METHODS
FROM
AMEREVENT |
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POLICY-PAY Rev 081822
HOW TO
CONTRACT & PAY SAFELY AND SECURELY
1.
You can choose to come in to our St. Louis Union Blvd warehouse or
do everything online.
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COME INTO THE WAREHOUSE: Just make
an appointment with your event manager. Remember people are
often in the field so you need to set up a time before coming
in. Bring your contract, credit/debt card or check and your
driver's license. (If you are the contract signor, otherwise
have the contract signor sign in advance and bring everything
for him/her instead of yourself.)
-
OTHERWISE, TO DO EVERYTHING
ONLINE: Follow any of these steps that work best for you:
YOU WILL ALWAYS GET AN
AUTOMATIC CONFIRMATION WHEN YOU HAVE CORRECTLY SUBMITTED
YOUR DOCUMENTS OR FORMS ONLINE USING ANY OF THE APPROVED METHODS
BELOW. SAVE THIS CONFIRMATION! It contains tracking
information. If you send documents by other means or to
other staff --- it is not secure, you risk loss and you
may have to resubmit again. |
Amerevent offers the best PRICE/QUALITY combination
in the region by automating tasks, keeping your costs lower. First,
print and sign your contract. If you have a scanner, scan it to a
.pdf or .jpg file. If you do not have a scanner, take a clear,
HIGH RESOLUION complete picture of it with your cellphone. CAREFULLY meet the
requirements below.
THESE ARE LEGAL DOCUMENTS SO
MUST MEET LEGAL REQUIREMENTS. Your photos
must be well
lit, taken from directly over the top (not from the side or front), not have any fingers or other
objects in it and must not have anything cut off. They must be HIGH
RESOLUTION. If any of these occur
- take another photo otherwise they will need to be refused.
FAXES, SCANS OR PHOTOS MUST BE
SAVED IN JPG (JPEG) OR PDF FORMAT AND AT LEAST 400 PIXELS PER
INCH (600-720 PREFERRED). This is also called 400x400
(600x600, 720x720) DPI
resolution. Use HIGH DEFINITION
settings. A
SINGLE PAGE file should be 2-5MB IN SIZE. After doing this, send
these to us by one of the following methods:
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A PHOTO OR SCAN of your
DRIVER'S LICENSE or (OTHER ACCEPTABLE ID)
is needed if you sign the rental contract, provide a checking
account or provide a bank card to
pay. If provided by different people, EACH must send a copy. DO NOT FORGET - it will hold up your
contract and may allow another to rent items you want. |
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UPLOAD YOUR CONTRACT at
https://upload.amerevent.com. It's a simple drag &
drop / explore & select 3rd party system that is
encrypted & secure. You do not need an account or
password to upload files to us.
OR, EMAIL OR FAX YOUR CONTRACT.
While not quite as secure you can fax
files
to: 888-849-2882 toll-free or email them to
.
NOTE: IF YOUR FILES ARE NOT DETAILED ENOUGH, WE MUST
ASK FOR NEW, HIGHER-DENSITY COPIES. This is required
to meet contract law. This will delay your booking
and another may get the delivery slot you want.
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DO I HAVE TO PROVIDE MY
I.D. AND PROVE WHO I AM TO RENT?
Simple answer: YES.
No one is going to rent you items worth thousands of
dollars without you proving who you are. STOP NOW if you
are unwilling! |
2. Send us your payment (by web or in person at the warehouse).
Full payment is due upon contracting, but OPTIONAL TIME
PAYMENTS ARE AVAILABLE if your event
order is over $1500 and there is 75-days or more before your
event. You may then initial your contract (next to your contract
signature) to select
the TIME PAYMENT OPTION ("TPO") of 25% (minimum $375) due with
your signed contract, another 50% of the Event Order ("EO")
total due 60-days before your event
and the balance (and any damage deposit) due 20-days before your
event. Depending upon when you contract, you may owe more than
one of these time payments at the start. Only one invoice is sent and no
reminders are given but you agree payments will be automated
using the accounts you provide so you do not
become past due and default. You receive an email notice when a
payment is taken. Because payments are digital, you authorize
FACSIMILE
AND DIGITAL SIGNATURES (“FDS”).
PAYMENT METHODS:
EASIEST WAY: Instantly pay by
WEBCHECK. Just
send us
a picture, fax, scan or pdf of your
INVALIDATED CHECK |
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(AS SHOWN HERE) using
our
secure upload
system, by email to:
or by fax to: (888) 849-2882 and our system will create a remote
deposit for you. Your check will be processed just like a
standard check. It's FREE and you save a
stamp! THIS METHOD IS PERFECTLY SAFE AND YOU PROVIDE NO MORE
INFORMATION THAN ON A CHECK YOU MAIL IN. |
NOTE: ONLY STANDARD PERSONAL OR
BUSINESS CHECKING ACCOUNTS THAT YOU HAVE CHECKS FOR CAN BE USED FOR
WEBCHECKS. BROKERAGE AND ONLINE/ELECTRONIC CHECKING ACCOUNTS CANNOT
BE USED FOR WEBCHECKS. (YOU MAY USE THESE ACCOUNTS IF YOU INITIATE
THE PAYMENT --- WE CANNOT DO IT FOR YOU AUTOMATICALLY).
(Be sure
to include your Contract #ID number on the memo line so we credit
the correct account!)
IF YOU HAVE ALREADY MADE A
WEBCHECK PAYMENT BEFORE
and your check information is the same, just email
and say "USE CHECKING INFORMATION ON FILE FOR PAYMENT DUE". You can give a
current check number if you want or one will be created for you.
There is no need to resend a check.
Pay by credit or debit BANKCARD.
We accept Visa, MasterCard and DiscoverCard (sorry,
not AMEX or others). You can pay by BANKCARD remotely (by
web, email, fax, etc.) or directly in person at our St. Louis Union
Blvd warehouse (by appointment). |
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A credit card use authorization was sent to you with your unsigned contract. You can also CLICK
HERE to download FORM CCAUTH. Complete, sign and return this
either REMOTELY or IN-PERSON. You will be purchasing ECREDITS (similar to
a gift card) that is |
then applied
to your contract account balance. These requirements help prevent
fraud because we do not get to see you in person and scan
your card. A 3.5% Processor Fee is added to any transaction -
both debits and credits (refunds), except security deposit
holds. (To avoid fees use one of other methods.)
FORM-CCAUTH must be submitted for BANKCARD use and is not
optional. |
Submit your bankcard payment in
person.
Visit the local St. Louis warehouse on Union Blvd (APPOINTMENT
REQUIRED, email
) to make a
credit/debit card in person. Be sure to have the bankcard and
ACCEPTABLE ID for the person who owns
the card and for the person signing the contract with you. (They must
be scanned into our system.)
Submit your bankcard payment remotely. Complete, sign and return
your form CCAUTH by scan or photo (your cellphone
will work great if set on a HD photo setting) of CCAUTH form, both
sides of your BANKCARD and your
POSITIVE ID
and send them to us using either our
secure upload
system, faxing them
to: 888-849-2882 (toll-free) or by email to
.
Can I make a bankcard payment over
the phone or without all the documentation?
Unfortunately no, this is not
an option. |
Pay by deposit at a PNC BANK BRANCH.
You can deposit directly into our special account at
any local branch of PNC Bank by downloading our
special deposit slip |
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(Click HERE). Afterwards BE SURE to email
and
tell them your contract ID# and the date, time and amount deposited.
THEY WILL NOT KNOW TO CREDIT YOUR ACCOUNT IF YOU DO NOT TELL THEM -
we do not get enough information from the bank.
This is a secure, fast means of making a payment. If
there's less than 20-days before your event, it's
guaranteed funds only (cash, certified check or direct funds
transfer unless you have a credit card on file to guarantee it).
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Pay by USPO MAILED CHECK or check
delivered by carrier.
Mailed or checks delivered to our
Accounting Office are accepted
(your confirmation invoice has the address or CLICK
HERE for it). A $5 per check fee applies because it
cannot be automated and each payment must be processed |
into your account by hand. It is also
the slowest method --- payments must be received by the due date or
late fees may apply. You may send payments directly to our
bookkeeping office (CLICK
HERE for the bookkeeping address).
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DO NOT
SEND PAYMENTS by any method requiring a signature or
someone to be present for delivery! Our hours do not match the Post
Office's or Delivery Services! The $10 manual check processing fee
applies if done. |
If less than 20-days remains before delivery of your order, a credit card must be
placed on file to guarantee your payment clears or a payment made
using secure funds, cash or direct bank transfer deposit. To make a future payment, you
simply email
and ask them to use the WEBCHECK information you send last time to
create a new payment for you when your payment is due. Make sure you have funds available to cover the check!
A copy of your I.D. is also needed.
CLICK HERE for the template and instructions.
CLICK HERE for the bookkeeping address
to mail payments.
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YOU MUST INCLUDE a
copy of an acceptable I.D.
If you sign the rental contract, provide a checking account or provide a
BANKCARD for payment,
you MUST PROVIDE a current copy of your STATE DRIVER'S
LICENSE, MILITARY I.D. or PASSPORT. Upload a clear .pdf or .jpg scan
or photo (your cellphone will work great) of your I.D. using our
secure upload
system, send by email to:
or fax it to: (888) 849-2882 If different people
provide any one of these, each must provide an I.D. |
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UPLOAD OR SCAN your files and photos to Amerevent.
Save all your files as full color photos or as full-color .pdf scans or .jpg
photos. This must
include 3 files: (1) your signed contract, (2) your payment forms and (3) a copy
of
your I.D. Upload your files using our
secure 256-bit encrypted file transfer system at
https://upload.amerevent.com. It is a simple drag
and drop / explore and select |
system and you do not need an account or password to upload files to
us. Also, while not as secure, you can always fax your files to:
888-849-2882 toll-free or email them to
. Once received and
scheduled, you will receive a confirmation number and invoice and
can visit your account online anytime. |
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UPLOAD OR SCAN your signed contract if you
have not already done so.
Print off your entire Event Order ("EO") and sign it in the "EVENT ORDER
AGREEMENT ("EO") SIGNATURE" area on the "SIGNATURE (ACTUAL)" line.
Then, like you did above, take a full color photo or make a full-color .pdf scan
of your entire EO contract. If you have a .pdf program that allows you to
digitally sign your .pdf files, that also can be done. Upload the entire
contract with any other payment files or by itself (doesn't matter) to
https://upload.amerevent.com. While not as secure, you can always fax your
files to: 888-849-2882 toll-free or email them to
. |
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Additional Info: Other
contract requirements about PAYMENTS: |
PRE-DEFAULT
TRANSFERS and AUTHORIZATION OF PAYMENT SOURCES USE. In consideration
of AEG’s allowing you to use the interest free TIME PAYMENT OPTION
(“TPO”), you agrees to and authorizes our use any bank account,
checking account, BANKCARD or other payment means you supply us to
make any payment due on your contract including ADDS, when it
becomes due without any further notice or approval. These payments
are to be considered automatic and will occur before your contract
defaults or late fees are incurred. They are called a PRE-DEFAULT
TRANSFER. You agrees this authorization is not revokable or
cancellable for the term of the contract. You will receive a notice
when a payment is done, but you also agree to maintain sufficient funding in
your accounts so that anything owed can be immediately paid without
insufficiency (or bouncing). The $50 return payment fee, late
fees and possibly default fees apply if payments bounce. But free no-interest time payments are nice just
plan to keep the right amount of money in your account at the right
time.
A $35
return payment fee applies to any payment that your bank
does not
clear. This can be for any reason and is not
refundable, so make sure the correct information
is given and you always maintain the needed funds in your account.
A $10
manual processing fee applies to a WEBCHECK
that has been incorrectly submitted and cannot be
automatically processed. This is easily avoided by using the
instructions given with each option. This fee also applies
to payments (other than by BANKCARD) that are made less than
20-days before the RENTAL START DATE.
A $5 fee
applies to any check that must be manually deposited or
created (like for an account balance refund). Automated
methods are FREE.
FACSIMILE
AND DIGITAL SIGNATURES (“FDS”). The SIGNOR, RENTER and
any person providing account information authorize use of
FDS on all documents and payments required in and/or for the
EO and agree such shall be considered equal to a handwritten
signature and fully binding. A copy of their driver’s
license, passport or military ID shall be providing to AEG
by any person whose signature is required as proof of
identity, however, the lack of such shall not change the
authorization herein granted.
OVERPAID
YOUR ACCOUNT? All payments you send are immediately
deposited into your account. We do not know your thinking
but if you deposit more than you had to my mistake, you can
request a credit balance refund by sending the form at
https://cbr.amerevent.com (this is a contract
requirement). Checks are processed on the 20th of the month,
so you may just want to wait until after your event to get
it back with your refundable damage deposit. A $5 charge
applies to any of these manually issued checks. |